Order Processing
Cut-off Time: 6PM (PST) (Monday to Saturday)
Order Processing Time: Your order is processed within 1-3 business days.
Please note that your order may take longer to ship if we receive a high volume of orders.
If we anticipate a significant delay in your order, we will contact you by email or phone.
Shipping Costs
Standard shipping is $6.99 for all orders.
Delivery Time
We ship your order within 7 to 15 business days from the date of order.
However, there may be circumstances that we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays.
In these cases, we will contact you. Once an order has been placed, it cannot be modified or canceled.
Track Your Order
Once your order has shipped, we will email you with a tracking number so you can track the status of your order.
Shipping Methods
Our available shipping methods and carriers depend on the location and size of the item you purchased.
Lost Package
In the event that your order is lost, please contact us for assistance or you should contact the carrier directly so they can contact the person who delivered it to you directly.
Change Shipping Address
You can amend the shipping address of your order before we process the order (package) by contacting us via email.
Address Accuracy
Please ensure that your shipping address is correct and complete to avoid any delays or misdeliveries.
Return to Sender
If your order is returned to us by the postal service. We will contact you to re-deliver your order. And we cannot refund you in case the postal service returns it to us.
Contact Us
Email: [email protected]
Business Hours: 8am – 6pm (Monday to Saturday, Sunday Closed)